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What we, and you’ve, been up to lately.

18
Oct

Net Promoter Score (NPS)

NPS October

We have risen from 55 last month to 58 this month. Happy to see that we are continuing to offer you the best customer service! Giving you great customer service is key for us so, to keep us honest, we are going to report on our NPS every month. 

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18
Oct

Buried Pipes - Rigid vs Flexible

rigid vs flexible

Plastic pipes are flexible and although they can support certain external loads by themselves, their real behaviour derives from their deformation as they take on the lateral passive pressure of the ground that surrounds them. As rigid pipes can’t be deformed, they have to be able to fully support the loads themselves, meaning the possibility of a break is higher.

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12
Oct

Rain Rain Go Away

rainfall maps

Yes it has been wet. Very wet. as you can see from the maps the water deficit this year is much greater than last year and greater than the historical deficit.  

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